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Q&A

What is a managed compliance service?

A managed compliance service is an outside team that operates your compliance program — the GRC platform, evidence, policies, audits, and questionnaires — under an ongoing engagement, combining software’s automation with people accountable for outcomes.

Last updated July 26, 2026
The direct answer

A managed compliance service is an outside team that operates your compliance program — the GRC platform, evidence, policies, audits, and questionnaires — under an ongoing engagement, combining software’s automation…

Managed Compliance Services
Compliance as a Service
Outsourced Compliance Team
Q&A · Outsourcing & managed servicesDirect answer first
One question, one pageWritten by the engineers who do the work

Compliance help comes in three shapes.

Questions · What is a managed compliance service?
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The test that separates the three models

Compliance help comes in three shapes. GRC software (Vanta, Drata) watches your stack and tells you what’s broken. Consultants assess, advise, and hand you a roadmap. A managed service is the third shape: it includes the platform and the people, and those people hold the admin keys. The quickest way to classify a vendor is one question — when a control fails on a Tuesday, who fixes it? If the answer is “you do, with our guidance”, you’re looking at software or consulting wearing a managed label.

The model exists because the middle of a compliance program is operational, not advisory: integrations drop, evidence expires, employees join and leave, auditors ask follow-ups. Recurring tasks need recurring hours, and neither a dashboard nor a deliverable supplies those.

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What a typical engagement includes

Agency’s engagement, detailed on Managed Compliance Services, covers platform administration, evidence pipelines, the policy library, access reviews, risk register upkeep, vendor reviews, questionnaire responses, and audit coordination across SOC 2, ISO 27001, HIPAA, PCI DSS, GDPR, FedRAMP, CMMC 2.0, ISO 42001, HITRUST, and US data privacy laws — delivered by engineers you know by name, working from a playbook refined across 500+ programs delivered.

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Frequently asked questions

Two questions
Is a managed compliance service the same as a vCISO?They’re adjacent layers. A vCISO supplies senior security leadership — strategy, roadmap, board and customer conversations — while the managed service supplies the execution underneath it. Agency bundles the two so decisions and follow-through come from one team.
Who owns the GRC platform license in a managed engagement?You do. The instance, the data, and the auditor relationship belong to your company; the provider works inside them with scoped access. Agency’s partner agreements also lower the license cost itself — see the Drata Best Price Guarantee and Vanta through Agency.

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Quick answers
Is a managed compliance service the same as a vCISO?They’re adjacent layers.
Who owns the GRC platform license in a managed engagement?You do.

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Agency implements the controls, collects the evidence, and manages your auditor relationship on top of the GRC tools you already use.

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Common GRC Questions

GRC Platform & Virtual CISO FAQ

The long-form FAQ on how managed GRC and virtual CISO coverage work together.

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