Agency MDR

Agency MDR is a fully managed detection and response service covering incident response, SIEM, cloud security posture, and endpoint protection across Mac, Windows, iOS, Android, Linux, and containerized environments. Agency MDR is not a standalone security product — it is a fully operated, continuously monitored security operations layer that feeds directly into your compliance program. Every detection, response action, and incident artifact is automatically documented, mapped to framework requirements, and delivered as audit-ready evidence to your GRC platform and auditors. One service covers your entire threat surface and your entire compliance surface simultaneously — all run by U.S.-based forward-deployed engineers and AI — your SOC and your compliance team, without the headcount.

Most MDR providers stop at detection and response. Agency MDR extends into compliance — bridging the gap between security operations and compliance operations that every other provider ignores.

Endpoint Detection and Response — Full EDR coverage across Mac, Windows, iOS, Android, and Linux endpoints. Agency MDR monitors, detects, and responds to threats across every device in your environment — managed, BYOD, and contractor.

Container and Cloud Workload Protection — Agency MDR extends detection and response into containerized environments, Kubernetes clusters, and cloud-native workloads — covering the infrastructure that traditional EDR misses.

Cloud Security Posture Management — Agency MDR monitors cloud configurations across AWS, Azure, and GCP continuously, detecting posture drift and security misconfigurations that create compliance exposure.

SIEM Operations — Agency operates your security information and event management layer, correlating logs, alerts, and events across your entire environment into actionable intelligence and documented incident records.

Incident Response — When a security event occurs, Agency MDR coordinates response: containment, investigation, remediation, and recovery — all documented to the standard your compliance program requires.

Compliance-Grade Incident Documentation — Every detection, response action, and incident artifact is automatically documented, mapped to framework control requirements, and delivered as audit-ready evidence. A security event generates SOC 2, ISO 27001, HIPAA, CMMC, and FedRAMP evidence simultaneously.

Breach Notification Support — Agency MDR generates the documentation required for breach assessment and notification, supporting GDPR's 72-hour notification requirement and HIPAA's 60-day notification window.

GRC Platform Integration — All MDR evidence flows directly into your GRC platform (Vanta, Drata), ensuring compliance dashboards reflect real-time security operations status without manual evidence transfer.

Agency MDR is a client-facing service. Clients receive fully managed threat detection and response across their entire environment, with compliance-grade documentation delivered automatically. Security events are handled. Evidence is generated. Auditors receive incident documentation. The client's team is informed and protected — not burdened with operational response work. Our engineers make the response calls; AI accelerates detection and documentation. Automation ends where judgment begins.

Agency MDR supports managed detection and response for customers that need continuous monitoring, investigation, and incident response without building a dedicated security operations team. Agency engineers use it alongside endpoint, cloud, identity, and compliance workflows.

It is useful when security operations and compliance evidence need to reinforce each other. MDR activity can support incident response readiness, endpoint control evidence, customer diligence, and audit expectations across common security frameworks.

Agency configures monitoring workflows, escalation paths, investigation procedures, and response documentation around the customer's environment. AI assists with triage and signal review, while engineers validate incidents and coordinate response.

Customers receive a managed security operation that is connected to the broader compliance program. Agency MDR is not a dashboard to watch; it is a team-operated service.