Impact Study

How CloudCover Passed ISO 27001 With Zero Audit Findings

CloudCover is a California-based IT services company and a leader in IT lifecycle management. They set out for ISO 27001:2022 with no dedicated security staff. With Agency operating as their security department, they passed ISO 27001, SOC 2 Type II, and GDPR audits with zero external findings.

About the Company

CloudCover is a B2B IT services company based in California that correlates renewal and asset data for maintenance contracts. A global pure-channel vendor, CloudCover is an industry leader in IT lifecycle management and IT service management, transforming IT operations from the desktop to the data center.

Key Challenges

CloudCover had no in-house cybersecurity expertise and no dedicated compliance resources. Pursuing ISO 27001:2022 accreditation meant the head of engineering and the head of operations were both losing critical time to compliance work, straining day-to-day operations.

How Agency Helped

Agency ran a three-part program. First, cloud infrastructure: designing and deploying secure, scalable infrastructure to industry best practices. Second, endpoint security: enterprise-grade protection across every device, with proactive threat detection and real-time updates. Third, a virtual CISO: 24/7 monitoring and risk management with a dedicated point of contact.

Results

CloudCover achieved ISO 27001, SOC 2 Type II, and GDPR compliance with zero external audit findings, and became the first company in their industry space to publicly advertise ISO 27001 compliance. An ongoing maintenance program keeps them ahead of surveillance audits, with 24/7 enterprise-grade endpoint monitoring across all devices.

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